FAQ

Where can we get The Vegain Bros products?

We are currently only available through this online store but sign up to our newsletter for updates.

Where are you located?
We are London based but provide shipping nationwide.

Do you ship internationally?
Not at the moment.

Are your products gluten or wheat free?
We have converted all our products to gluten free. Although, we do give our upmost effort to ensure there is no gluten or wheat contamination, our products are made in a factory which also handles gluten/wheat. Please buy with caution if your allergy is severe or consult with your doctor before purchasing.

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Are your products soy free?

Not just yet, but we welcome any requests to do so.

Are your products dairy-free?
Yes, all of our products are dairy-free. However, they are made in a factory which also handles dairy.

Are your products vegan?
All of our products are completely vegan.

Do your products contain nuts?
All of our products are nut free but some of the ingredients sourced may be handled in areas where nuts are processed. ​​​

Are your products organic?
We try to use organic ingredients where possible but it is not possible at this moment in time to provide a fully organic product.

Are your products suitable for children and pregnant woman?
Yes, absolutely! It can be enjoyed as part of any balanced diet. If in doubt the customer should consult a healthcare professional before consuming.

Are your products suitable for diabetics?
Yes, absolutely! We do not add any refined sugars and use natural sweeteners such as stevia. However, all people with diabetics should read our nutritional information sections and in any doubt should consult a healthcare professional before consuming.

What is the shelf life of your products?
It depends on the product but they generally last 5-10 months. We note the use by date on the bottle.

Does The Vegain Bros do wholesale?
Of course! If you think you would be a match for us then please send us an inquiry to info@thevegainbros.com

What delivery options do you have?
We have free delivery that takes 3-7 days. If you would like to receive it faster, send us an email with your order number.

What is your returns policy?
We only accept returns for excessively damaged items. The cost of delivery will only be covered for damaged items. See our terms and conditions for more details and pllease contact us at info@thevegainbros.com